![]() ![]() IPhone Software Update Server Could Not Be Contacted". When I tried that I was getting an error message that said, " TL DR version: On the iPhone the Personal Hotspot was turned on, preventing my laptop from accessing the Apple servers in iTunes when I was trying to Reset the iPhone.Īccording to Apple the official method to erase and reset an iPhone or iPad if you don't know the screen time passcode is to plug it into a computer running iTunes, sign into iTunes using a parent's account, then click on the icon for the device and click Restore. ![]() I finally got it! I just wanted to report back in case anyone else ever runs into this.
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